Monitor and prioritize internal ticketing system for customer support
Provide OS storage troubleshooting and storage upgrades
Hardware support for Windows Server, Red Hat Enterprise Linux, Ubuntu Linux, VMware ESXi
OS admin tasks: PXE installs, IPs, firmware updates, and basic troubleshooting
Install or remove fiber and copper cabling; perform Layer-1 testing
Install hardware for storage devices (DAS/NAS) and manage related cabling

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