SaaS Administrator 2 - IT Operations

SaaS Administrator 2 - IT Operations at Datadog

Datadog is seeking a skilled SaaS Administrator 2 to join our IT Operations team in New York. This role focuses on administering and supporting our software-as-a-service platforms, ensuring high availability, security, and efficient user access management.

Overview

As a SaaS Administrator 2, you will be responsible for optimizing the operation of Datadog's SaaS platforms, managing identities and access, and supporting internal teams to maintain smooth service delivery.

Responsibilities

• Manage and monitor SaaS applications used by Datadog
• Provision and deprovision user access, including SSO and MFA
• Troubleshoot incidents, coordinate with vendors and internal teams
• Collaborate with security and Compliance to implement access controls and data protection
• Maintain configuration, runbooks, and operational dashboards
• Participate in IT operations projects and process improvements

Requirements

• Experience with SaaS administration, identity and access management (IAM)
• Strong problem-solving and communication skills
• Familiarity with incident management and service-level objectives
• Knowledge of security best practices and data privacy
• Ability to work in a fast-paced environment

Benefits

• Competitive salary range of $110,000 - $150,000
• Health, dental, and vision coverage
• 401(k) with company match
• Flexible working arrangements