Related skills
customer success people management cloud infrastructure saas leadership📋 Description
- Lead and develop a team of managers across the APJ region
- Partner with Enterprise CSMs to apply proactive engagement playbooks
- Identify renewal risks and customer experience issues early
- Drive cross-functional collaboration with Sales, SE, and Post-Sales in APJ
- Communicate local market challenges and provide strategic recommendations
🎯 Requirements
- Minimum 3 years leading Customer Success as a second line leader
- Experience in SaaS with cloud infrastructure, observability, or developer tooling
🎁 Benefits
- Best-in-breed onboarding
- Inclusive culture with Community Guilds
- Mentor and buddy program for networking
- Continuous professional development, product training
- New hire stock equity (RSU) and ESPP
- Generous and competitive benefits package
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!