Lead Solutions Engineer

About Databook

Databook is the world’s first AI-powered enterprise customer intelligence platform. Dubbed “Moneyball for Sales”, Databook was founded in 2017 to give enterprise sales representatives and go-to-market teams a differentiating advantage. Today, leading enterprise companies rely on Databook to help their teams engage as experts – improving the buying experience for customers and accelerating revenue acquisition. Our customers include Microsoft, Salesforce, Databricks, and more. We are a Series B company backed by Bessemer Ventures, DFJ Growth, M12 - Microsoft’s Venture fund, Salesforce Ventures and Threshold Ventures. We are a customer-focused, innovative, and collaborative learning organization. We are headquartered in Palo Alto, CA with a distributed team working across the globe.

About the Job

Databook is seeking a Lead Solutions Engineer who thrives at the intersection of technology, business, and customer success. In this role, you’ll be the ultimate product and technical advisor, guiding our enterprise customers through complex solution design and helping them unlock the full power of the Databook Revenue AI platform. You’ll lead technical engagements, shape customer discovery, and translate business challenges into outcome-driven solutions that accelerate revenue impact. If you’re passionate about simplifying complex technology, inspiring customer confidence, and driving measurable business outcomes, this is your opportunity to make an outsized impact. You’ll collaborate cross-functionally with Sales, Customer Success, Marketing, Product, and Engineering to deliver value at every stage of the customer journey—while influencing how the world’s leading enterprises leverage Databook to transform their go-to-market strategy.

On a day-to-day basis, you will:

• Serve as the ultimate product and technical advisor: Partner with Sales and Customer Success as the go-to expert on Databook and the broader Revenue AI platform.
• Lead complex technical engagements: Translate customer requirements into tailored solution architectures, outcome-based demos, and compelling proofs of concept (POCs/Pilots).
• Act as a trusted advisor: Guide prospects and customers in achieving measurable business outcomes, ensuring Databook delivers lasting value.
• Shape customer discovery: Drive in-depth discovery sessions across sales, marketing, and customer engagement workflows.
• Bridge business and technology: Simplify complex technical concepts and map them to customer value.
• Champion collaboration: Work cross-functionally with Sales, Customer Success, Marketing, Product, and Engineering to accelerate deal cycles and remove friction.
• Drive thought leadership: Represent Databook at industry events, webinars, and conferences, influencing market perception and customer trust.
• Build scalable assets: Contribute reusable playbooks, demo environments, and technical content to improve efficiency across the go-to-market organization.
• Provide customer insights: Channel customer feedback into Product and GTM teams, helping shape roadmap priorities and positioning.
• Mentor and lead: Develop and inspire a high-performing team, setting the standard for technical excellence and customer-centricity.

About You

• Experience: 10+ years in customer-facing pre-sales or sales engineering roles, with at least 3+ years leading high-performing teams.
• Domain expertise: Deep understanding of marketing, sales development, or top-of-funnel revenue operations, including workflows such as forecasting and prospecting.
• Customer focus: Proven track record of serving as a trusted advisor to senior executives and driving adoption of enterprise SaaS solutions.
• Technical depth: Familiarity with data flows, APIs/webhooks, JSON, analytics, AI/ML concepts, and SaaS security/privacy best practices.
• Industry fluency: Knowledge of GTM team personas, buying cycles, and competitor landscape.
• Communication: Exceptional ability to translate complex technology into business value, both in writing and presentations.
• Collaboration: Strong interpersonal skills and experience working cross-functionally in fast-paced environments.
• Mindset: Passion for technology, problem-solving, and building scalable solutions that deliver customer outcomes.

Ideal candidates will also have:

• Bachelor's degree
• Experience working in a fast-faced, startup environment

Join us and enjoy these perks!

• Competitive salary with bonus and equity
• Employer contribution to Medical, Dental, Vision
• 401k Retirement Plan
• Flexible vacation plus holidays
• Employee referral bonus program

Databook provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Databook expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.