Use monitoring software and an internal ticketing system to support customers.
Identify and fix simple hardware failures on x86 servers.
Troubleshoot basic OS storage issues (file system, disks, RAID).
Support Windows Server, Red Hat Linux, Ubuntu Linux, or VMware ESXi.
OS administration basics: login, password, connectivity issues.
Troubleshoot LAN connectivity and reestablish remote access via SSH/Remote Desktop.

🎯 Requirements

Intermediate LAN/WAN engineering, design, config, install, maintenance.
Intermediate knowledge of servers and software applications.
Must lift 50 lbs overhead.
Analytical, database management, ERP, audit, and investigative skills.
Low voltage cabling; network and systems skills.
Bachelor's degree preferred; 3-4 years exp; 2 years in role.

🎁 Benefits

Bonuses or incentives opportunities.
Equity awards and Employee Stock Purchase Plan (ESPP).
Rackspace benefits program details.

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