Data Analyst - Customer Insights

Added
17 days ago
Type
Full time
Salary
Salary not provided

Related skills

looker sql python tableau statistics

๐Ÿ“‹ Description

  • Analyze customer data to improve caregiver support and workflows
  • Create dashboards and reports to show value to clients
  • Partner with Customer Success on QBRs and meetings
  • Present findings and translate data into actionable recommendations
  • Build scalable data processes; provide feedback to Product/Engineering
  • Understand senior living operations and caregiver workflows

๐ŸŽฏ Requirements

  • 2-3 years data analyst experience with advanced SQL (window functions, CTEs)
  • Python for data analysis; Looker or Tableau or similar
  • Solid statistics for practical business applications
  • Customer-obsessed mindset with examples helping customers meet goals
  • Experience presenting to external stakeholders and customers
  • Understanding of data structures, privacy, and responsible data stewardship
  • Excellent communication: translate complex data to others
  • Healthcare data experience (EHR systems, terminology) a plus

๐ŸŽ Benefits

  • 100% company-paid premiums for health, dental, and vision
  • Company contributions to your HSA
  • 2% 401(k) match
  • Flexible time off policy
  • 100% paid family leave
  • All-expenses-paid, in-person company offsites twice a year
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