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Senior Client Sales Executive, Higher Education

Added
1 day ago
Type
Full time
Salary
Not Specified

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D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliverimproved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart.No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.


A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.

Role Summary:

As a

Senior

Client Sales Executive, you will manage client relationships across multiple

Higher

Education

accounts, gain a deep understanding of your

clients’

needs

and keep client satisfaction at an all-time high. In this role,

you

will

be responsible for

achieving sales targets by

identifying

opportunities to sell

additional

products and services within our existing account base.  Working closely with the Customer Success Team, you will look for opportunities to expand the D2L product and service offering within accounts by

proactively

identifying

the right D2L products, services, and events

to meet customer needs

in an effort to

directly support the

customers’ strategic goals

.

You will also meticulously manage renewals and take pride in surpassing industry-leading retention standards.

Vertical:

D2L for Higher Education

How You Will Make an Impact:

  • Drive results:

    Exceed revenueobjectiveswithin your assigned territoryand lead the end-to-end renewal process, consistentlymeeting your book of businesstargets.

  • Leverage the CRM

    :Identifyrevenue opportunities within each client account and forecast them accurately in the CRM.

  • Lead the sales cycle:

    Managing a complex, solution sale; moving the sale through the entire sales process.

  • Account planning:

    Developand maintain account plansfor your assigned account base.Forecast and manage the end-to-end contract renewalprocess .

  • Relationship management:

    Manage and grow client relationships across~50-90accounts.Conduct regular meetings with clients (on the phone and virtually) to foster the relationship and uncover or advance sales opportunities.

  • Be a strategic partner:

    Understand your clients’ business goals andidentifyopportunities to align D2L products and services with their vision.

  • Collaborate cross-functionally:

    Effectivelyand efficiently deploy D2L resources atappropriate stagesin the sales cycle to advance the sales process.Productively work alongside other D2L stakeholders on the client’s account team.

  • Professional development and upskilling

    :Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledgethroughself-learning,RevenueEnablement-hostedinitiativesand other training opportunities.

  • Represent D2L:

    Attend andparticipatein sales meetings, product seminars,conferencesand trade shows. 

  • Travel:

    Travel up to 25%

What You'll Bring to the Role:

  • 5+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 

  • Proven ability to manage a book of business

    andexperience managing a quota.

  • Track recordof successful achievement of assigned quotas.

  • Experience with enterprise-level web-based applications.

  • Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.

  • Strong knowledge of the North American Higher Education system.

  • Strong

    understanding of enterprise software sales cycles and dealing with top decision makers

    .

  • Proficiency in Salesforce and other sales tools such as

    Terret (formerly

    Boost

    U

    p

    )

    and Gong

    . 

  • Self-motivated, detail-oriented, and committed to excellence.

  • Working knowledge of web and database technology. 

  • Familiarity with AI tools and using AI to further business goals. 

  • Effective communication, listening, negotiating and time management skills.

  • Proven team player and ability to work well with others

    .

  • Excellent customer service skills.

  • Achievement-oriented

    , with

    the

    ability to

    multitask

    and handle multiple clients in a dynamic, fast-paced environment

    .

  • Ability to craft a solution withappropriate productsand services that meet business goals based on client discussions, and skilled at presenting these solutions to stakeholders. 

  • Collaborative mindset. 

  • Solid account planning and forecasting skills.

  • Skilled invalue based, consultative selling methodologies(

    Familiarity with MEDDPICC,

    Solution Selling or

    similar sales

    methodologies.

    )

  • Willing to travel up to

    25%

    and able to travel freely between the US and Canada or other countries and hold a valid passport.  

  • Bachelor’s degree recommended (technical, business or education-related is ideal)

The expected base salary range for a new hire in this role is listed below.The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$78,000

$100,000 CAD

Don’t meet every single requirement?We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:


At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through#LifeAtD2L:

  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

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