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android windows ios macos mdm📋 Description
- End user support and infrastructure tasks across laptops/OS
- Research new support tech and security compliance
- Manage Microsoft tools, JAMF, patching, software
- Collaborate with PMs and end users on projects
- Learn processes and automation for IT operations
- Support IT initiatives and security measures
🎯 Requirements
- Experience with Technical Support (Windows and iOS)
- Understanding of Android and iOS mobile devices and MDM
- Familiarity with cloud administration
- Strong interpersonal, written, and oral communication
- Strong critical thinking and problem solving
- Highly motivated and able to work without supervision
🎁 Benefits
- Impactful work transforming education
- Flexible work arrangements
- Learning and growth opportunities
- Tuition reimbursement up to CAD 4,000
- 2 paid volunteer days
- Wellness and retirement benefits
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