Product Manager - Hotel Tech (M/F/NB)

WHAT YOU’LL BE DOING

🎯 Product Strategy & Leadership

• Product Strategy & Leadership
• Define and manage the roadmap, aligning with strategic objectives and allowing for cross-tribe priorities.
• Evolve the Value Proposition and Product Vision for the features you are responsible for.
• Provide direction to the HAM Team and exercise autonomy in decision-making to advance HAM Team initiatives.
• Establish product requirements, plan and prioritize product features, manage your backlog.
• Be the number one advocate of your product in the organization.

🏨 Hotelier and Partner Satisfaction

• Collaborate with Designers and Engineers to ideate and deliver the best solution to our clients.
• Drive user research with Product Design to collect internal / external user's needs, organize customer workshops and animate focus groups
• Monitor market trends to identify enhancements that should be considered for your products.
• Support the implementation of new clients using the Mass Action features developed by the HAM Team

🔄 Cross-Functional Collaboration and Communication

• Align roadmaps and feature delivery with other product managers to ensure consistency across teams.
• Facilitate smooth communication and execution of projects across departments and external partners.
• Manage concurrent projects and timelines effectively to achieve business goals.
• Ensures that there is appropriate documentation available relating to the product and the product enhancements or bug-fixes for the features in the HAM Team Scope
• Tests the software during test rounds and at other times as required
• Ensures that appropriate and up-to-date test scenarios are available via collaboration with the QA Team
• Work with the Product Expertise Team to share the status of Product Needs and the inclusion in the roadmap.
• Regularly shares updates with client facing teams on enhancements or changes in the features managed by the HAM Team

🗣️ Product Marketing

• Implement go-to-market strategies for new products and features in collaboration with marketing teams.
• Support client-facing teams with insights and feedback loops to refine product offerings.
• Works with the Product Knowledge Team to ensure that client (internal and external) documentation is correct and up to date. Ensuring that new features are documented and communicated.

💼 Business Success

• Develop and monitor relevant business and product usage KPIs.
• Collaborate with client-facing teams to identify opportunities and prioritize innovations.
• Provide input on RFPs and RFIs to support sales efforts.
• Supports Sales Efforts and Customers should a detailed presentation of the features in the team scope be necessary
• Recommend business model on your product and pricing positioning and strategy (competition, synergy with other products, ...)

WHAT YOU’VE GOT

• 5+ years in Product Management with feature delivery, product launch success, and international experience.
• Strong organizational and product management skills
• Ability to deal with prioritisation and to prepare scenarios and recommendations
• High degree of initiative and follow through to ensure plans run on time
• Ability to handle multiple tasks
• High ability to work under pressure
• Ability to work accurately (high attention to detail), while maintaining vision
• Data-Driven & Agile: Skilled in data analysis and decision-making, with experience in Agile processes and experimentation.
• Collaboration & Communication: Excellent communication and adaptability skills, with a collaborative mindset.
• Problem-Solving: Analytical thinker with strong organizational and time management capabilities.
• Languages: Fluent English required; additional languages are a plus.
• Culture Book linked here

WHY YOU’LL LOVE US

• Make a direct impact: Help hotels succeed in a competitive market.
• Work in an international environment
• Be part of a culture of innovation
• Develop your skills in a fast-evolving industry.
• Enjoy mutliple benefits

Culture Book: Culture Book.