Related skills
azure helm linux aws kubernetes📋 Description
- Act as the primary L3 owner for all on-prem CI deployments and incidents.
- Own customer issues end-to-end from triage to root-cause or escalation.
- Serve as the primary contact for high-severity CI incidents with SRE, R&D, and Product.
- Lead/co-lead on-prem CI deployments and upgrades; validate prerequisites; coordinate maintenance windows.
- Monitor on-prem CI environments; drive first-line response to health, capacity and latency.
- Design, build, and maintain a Support-owned on-prem CI lab across AWS, GCP, and Azure.
🎯 Requirements
- 5+ years experience in technical support, SRE, or production operations.
- Hands-on Linux, containers, and Kubernetes (EKS/GKE/AKS or self-managed).
- Experience deploying and supporting virtual appliances or on-prem products in enterprise environments.
- Strong networking knowledge (load balancers, TLS, DNS, proxies, firewalls) in hybrid/on-prem.
- Comfortable reading and interpreting logs and metrics from distributed systems; form hypotheses quickly.
- Excellent written and verbal communication; turn patterns into runbooks and training material.
🎁 Benefits
- Salary: $130K – $150K per year (USD).
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