CX Specialist, Strategic Accounts

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm account management salesforce saas ai

๐Ÿ“‹ Description

  • Manage and grow a portfolio of strategic accounts for expansion
  • Build relationships across business and technical stakeholders
  • Identify expansion opportunities across UCaaS, CCaaS, AI, CX
  • Develop strategic account plans aligning goals with Nextiva Unified-CXM
  • Lead conversations on operational efficiency, AI adoption, and outcomes

๐ŸŽฏ Requirements

  • 5+ years in strategic account management or enterprise SaaS sales
  • 3+ years selling CCaaS/UCaaS, CX, CRM, telecom, or AI solutions
  • Proven experience growing complex books with revenue ownership
  • Track record of meeting/exceeding quota in high-performance environments
  • Experience with large enterprise customers and long sales cycles
  • Strong consultative selling and discovery skills tying tech to business outcomes

๐ŸŽ Benefits

  • Health plans: medical, dental, vision, telemedicine
  • Life and disability insurance options
  • Flexible time off and paid holidays
  • 401(k) with company match and HSA contributions
  • Learning and career growth opportunities
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