CX Specialist (Spanish & English speaker - Fully remote)
Related skills
crm hubspot salesforce social media zendesk📋 Description
- Being the main contact for users and partners via email, chat, and phone
- Answering questions via Social Media tools (Facebook, App Store, Play Store, Google Reviews)
- Handle priority situations with high care; contact users and stores proactively
- Help build processes to encourage sustainable lifestyles using Too Good To Go
- Act as a brand ambassador in all customer communications
- Communicate customer needs to internal teams locally and globally
🎯 Requirements
- Experience in Customer Service or Account Management
- Bilingual Spanish and English (written and verbal)
- Based in Toronto; available Saturday to Wednesday
- A first-class, inspiring communicator
- Experience with CRMs like Zendesk, Salesforce, HubSpot or SAP
- Experience in marketplaces or food industry is a bonus
🎁 Benefits
- Social impact company with B Corp certification
- Open culture with room to be creative
- Strong team culture with learning and celebration
- International company with teammates across 20 countries
- Strong personal and professional development
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!