Related skills
hubspot salesforce german customer service zendesk📋 Description
- Main contact for users and partners; deliver service via email, chat, phone.
- Answer questions via Facebook, App Store, Play Store, and Google Reviews.
- Handle priority situations with care; proactively contact users and stores.
- Help build processes to encourage sustainable lifestyle with Too Good To Go.
- Be a brand ambassador in communications; promote sustainable behaviour.
- Communicate needs and motivations to internal teams locally and globally.
🎯 Requirements
- Experience in Customer Service or Account Management.
- Full written and verbal German and English proficiency.
- A first-class, inspiring communicator.
- Experience with CRMs like Zendesk, Salesforce, HubSpot or SAP.
- Team player who helps others and resolves conflicts.
- Detail-oriented and able to stay focused on repetitive tasks.
🎁 Benefits
- Work in a social impact company (B Corp) with real impact.
- International community across 21 countries.
- Personal and professional development in a fast-paced scale-up.
- Inclusive culture where you can be your authentic self.
- Values-driven team culture; celebrate successes together.
- Health insurance and pension plans (country dependent).
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