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crm hubspot salesforce german zendesk📋 Description
- Main contact for users/partners; deliver outstanding service via email, chat, and phone.
- Respond to inquiries via social channels (Facebook, App Store, Play Store, Google Reviews).
- Handle priority situations with care; proactively contact users and stores when needed.
- Help build processes to promote sustainable lifestyles.
- Be a brand ambassador in all customer communications; promote sustainable behavior.
- Understand customer needs and relay to internal teams; communicate in Dutch or English; translate when needed.
🎯 Requirements
- Experience in customer service or account management.
- Proficient in German and English (written and verbal).
- Strong communicator who sets high standards.
- Experience with CRMs: Zendesk, Salesforce, Hubspot, or SAP.
- Team player who builds relationships and resolves conflicts.
- Detail-oriented and able to focus through repetitive tasks.
🎁 Benefits
- Flexible work options including parental leave.
- Health insurance and pension plans (where available).
- Extra days off for life events.
- Regular social events and team activities.
- Monthly Surprise Bag and paid volunteering time.
- Inclusive, values-driven culture focused on impact.
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