Related skills
hubspot salesforce zendesk sap📋 Description
- Main contact for users/partners; deliver outstanding service via email, chat, and phone
- Handle inquiries via social media tools (Facebook, App Store, Play Store, Google Reviews)
- Manage priority situations with care; proactively contact users and stores
- Help build processes to inspire sustainable practices with Too Good To Go
- Brand ambassador; encourage sustainable behaviour in all communications
🎯 Requirements
- Experience in Customer Service or Account Management
- Bilingual Spanish & English and/or French & English
- Based in Toronto; available to work Saturday through Wednesday
- Excellent written and verbal communication
- Experience with CRMs like Zendesk, Salesforce, Hubspot or SAP
- Team player; detail-oriented; able to resolve conflicts
🎁 Benefits
- Social impact company (B Corp) with meaningful work
- Open culture; independence to unleash creativity
- Strong team culture; learning and celebrations
- International company with 1,200+ teammates across 21 countries
- Personal and professional development in a high-growth environment
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