Related skills
crm hubspot salesforce zendesk english📋 Description
- Main contact for users and partners; deliver outstanding service via email, chat, and phone
- Respond to inquiries on social channels (Facebook, App Store, Play Store, Google Reviews)
- Proactively handle priority situations; contact users and stores as needed
- Help build processes to promote sustainable lifestyles using Too Good To Go
- Act as a brand ambassador; promote sustainable behavior
- Communicate customer needs to internal teams in Dutch or English
🎯 Requirements
- Experience in Customer Service or Account Management
- Full written and verbal proficiency in Dutch and English
- Strong communicator with high standards
- Experience with CRMs like Zendesk, Salesforce, Hubspot or SAP
- Team player who builds relationships and resolves conflicts
- Detail-oriented; able to stay focused on repetitive tasks
🎁 Benefits
- Work flexibly with extra parental leave
- Health insurance and pension plans
- Extra days off for life events
- Inclusive culture; bring your authentic self
- Regular social events and monthly surprise bag
- Volunteer time through Shareback program
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