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service design saas ai pricing llm📋 Description
- Own end-to-end service portfolio for your product area.
- Map and refine the customer journey across digital motions.
- Define measurable outcomes and value anchors for each offering.
- PM for product-area tooling; write requirements; manage backlog.
- Partner with PS, CS, PMs to refine or net-new service offerings.
- Track service performance data and drive portfolio improvements.
🎯 Requirements
- 7+ years in professional services, customer success, solutions or product mgmt in SaaS.
- Designed or managed service offerings; wrote scope, pricing, and delivery kits.
- Strong DevOps, app development, SDLC, or security domain knowledge.
- AI/ML workflows, LLMs, and agentic systems familiarity for enterprise AI.
- AI-forward mindset; daily use of AI tools and proven workflows.
- Remote async environment experience; trust-building and stakeholder communication.
🎁 Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation & ESPP
- Growth and Development Fund
- Parental leave
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