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looker salesforce snowflake google sheets tableauπ Description
- Headcount capacity planning across the CX department.
- Utilization and growth modeling for resource needs.
- Align headcount forecasts with Services PSA tooling.
- Partner with FP&A to align revenue targets for exec reviews.
- Lead analytics for CX OKRs, MBRs, QBRs, and boards.
- Automate data processes to streamline leadership reporting.
π― Requirements
- 4+ years in BI/data/quantitative fields; headcount modeling.
- Strong reporting and dashboards; Google Sheets; Salesforce Reporting; Looker; Snowflake SQL; storytelling.
- Tableau or BI tools; Gainsight.
- Analytical, comfortable with complex data; automation and AI focus.
- Familiar with AI tools Gemini, Claude, OpenAI, or similar.
- Strategic, synthesizes data into clear narratives; cross-team collaboration.
π Benefits
- Competitive compensation with equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability coverage.
- Fertility benefits and equal paid parental leave.
- Professional development with a yearly learning stipend.
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