Related skills
looker salesforce snowflake google sheets tableauπ Description
- Headcount Capacity Planning: Develop and own headcount models across the CX department.
- Utilization & Growth Modeling: Forecast resource needs with growth targets.
- Resource Management Alignment: Align forecasts with tactical resourcing.
- Liaise with FP&A: Partner with FP&A to align headcount with revenue targets.
- High-Value Analytics & Reporting: Lead analytics for CX OKR metrics, MBR, QBR, decks.
- Data Automation: Streamline data processes and automate leadership reporting.
π― Requirements
- 4+ years in BI/data analytics with headcount modeling.
- Proficient in Google Sheets and Salesforce Reporting; Looker and Snowflake SQL.
- Tableau or Gainsight experience beneficial.
- Analytically driven with automation mindset.
- AI tooling experience: Gemini, Claude, OpenAI.
- Strong collaboration and executive-level storytelling.
π Benefits
- Competitive compensation with potential equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, and disability coverage.
- Family services including fertility benefits and parental leave.
- Professional development via career pathing and learning stipend.
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