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program management saas change management ai cross-functional collaboration📋 Description
- Lead end-to-end CX AI enablement initiatives from strategy to global execution.
- Consult with CX leadership to prioritize AI enablement aligned with strategy.
- Design and facilitate AI enablement training: foundational and product enablement.
- Partner with stakeholders to build and deploy AI enablement driving productivity and field readiness.
- Establish a consistent CX AI drumbeat and roadmap for regional and global teams.
- Partner with Sales Enablement and Product Marketing to shape AI enablement materials.
🎯 Requirements
- Experience in AI enablement and curiosity about AI tools to drive scale.
- 4+ years leading high-impact, cross-functional SaaS initiatives.
- Expertise in developing structured enablement from complex strategic priorities.
- Experience in enablement program management with business analysis.
- Experience with change management and aligning diverse stakeholders.
🎁 Benefits
- Mental health, wellness & fitness benefits.
- Career coaching & support.
- Inclusive family building benefits.
- Long-term savings or retirement plans.
- In-office culinary options for dietary preferences.
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