Related skills
hubspot zapier python marketo braze📋 Description
- Architect and optimize end-to-end CX journeys across channels.
- Drive CX automation initiatives across the organization.
- Implement AI-powered personalization at scale.
- Own integration strategy across CX, product, and data systems.
- Build connectors and automations via APIs and low-code tools.
- Define success metrics and dashboards for CX iteration.
🎯 Requirements
- 7+ years in CX, Product Ops, Marketing Automation, or Digital Experience.
- Hands-on journey design and implementation experience.
- Deep understanding of automation tools, data flows, lifecycle design.
- Proficiency with Pendo, Braze, HubSpot, Marketo, or Customer.io.
- Experience with JavaScript or Python or similar scripting.
- Strong ability to break down problems and iterate based on data.
🎁 Benefits
- Health plans and paid time off.
- Company paid holidays.
- 401(k) retirement plan with company match.
- Other company-sponsored programs.
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