Mid-Market Account Executive

Job Description

Mid-Market Account Executive at Customer.io (Remote, Americas). Join a leading SaaS platform for customer messaging. You will own the mid-market sales cycle, identify and qualify opportunities, and close deals while collaborating with marketing and customer success to ensure customers derive long-term value from our platform. This remote-friendly role requires strong communication, a data-driven sales approach, and a proven track record of meeting or exceeding quota in the mid-market segment.

Responsibilities

• Drive the full sales cycle for mid-market opportunities from prospecting to close.
• Develop and execute targeted outreach to key stakeholders in mid-market accounts.
• Collaborate with Marketing to generate pipeline and with Customer Success to ensure successful onboarding and adoption.
• Maintain accurate forecast and pipeline data in the CRM, and hit quarterly quotas.
• Negotiate terms and close contracts while building long-term customer relationships.
• Provide feedback to product and marketing teams to improve messaging and features for mid-market customers.

Requirements

• 2-5 years of B2B SaaS sales experience, with a track record of quota attainment in the mid-market segment.
• Strong communication, discovery, and negotiation skills.
• Experience with CRM tools (e.g., Salesforce, HubSpot) and a data-driven sales approach.
• Ability to work effectively in a remote environment and manage a full sales cycle.
• Relevant bachelor's degree or equivalent professional experience.

Benefits

• Competitive base salary and uncapped commission.
• Remote-first environment with flexible scheduling.
• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match and financial wellness programs.
• Paid time off and learning stipend to support growth.

About Customer.io

Customer.io is a leading SaaS platform that helps teams automate and personalize customer messaging across channels, driving engagement and growth.

How to Apply

Apply through Greenhouse using the link above. We look forward to hearing from you!