Hiring: Partner Sales, Strategic Alliances, and Partner Marketing

Job Description

Customer.io is seeking a results-driven leader for Partner Sales, Strategic Alliances, and Partner Marketing to grow our revenue through a thriving partner ecosystem. In this role you will identify, recruit, and enable strategic technology and service partners, drive joint go-to-market motions, and manage programs that accelerate partner-led deals across the Americas.

What you’ll do

• Develop and execute a scalable partner strategy and roadmap for the Americas region, focusing on technology partners, systems integrators, and marketing agencies.
• Identify, recruit, onboard, and enable strategic partners; build strong, measurable partner relationships that contribute to revenue.
• Drive joint go-to-market motions, co-selling with the sales team, and create compelling joint value propositions.
• Build and manage a partner pipeline, forecast partner-led revenue, and track performance against targets.
• Design and manage partner marketing programs (webinars, content, events, co-branded campaigns) to generate demand and accelerate cycles.
• Provide enablement resources, training, and materials to partners; maintain a partner portal and operational processes.
• Collaborate with Product, Marketing, Sales, and Legal to ensure smooth contracting, pricing, and compliance in partner engagements.
• Monitor market trends, competitive landscape, and partner feedback to inform strategy and roadmaps.

What we look for

• 5+ years in partner sales, strategic alliances, or partner marketing in SaaS or technology companies.
• Proven track record of building and driving revenue through partner ecosystems.
• Strong communication, negotiation, and cross-functional collaboration skills.
• Experience with CRM and partner management tools; data-driven mindset with a focus on metrics.
• Self-starter with the ability to operate effectively in a remote, distributed team.

Benefits & Perks

• Competitive compensation and equity package
• Remote-friendly with flexible work arrangements
• Comprehensive health benefits and generous vacation policy
• Opportunities for career growth and leadership development