Related skills
training instructional design content development elearning adult learning📋 Description
- Create and execute content for external customer trainings (franchisees).
- Identify training needs with stakeholders; monitor training effectiveness.
- Develop and deliver educational content and programs.
- Deliver high-quality virtual training for franchisees and customers.
- Measure program effectiveness and adjust content.
- Align training with business strategy to drive revenue.
🎯 Requirements
- Bachelor’s degree or equivalent in Education or Instructional Design.
- 2-3 years SAAS customer service experience.
- 1+ years’ experience with training or certification delivery.
- Excellent written and verbal communication; deliver live or virtual trainings.
- Strong attention to detail and organizational skills.
- Self-motivated with ability to learn quickly and autonomously.
- Knowledge of adult learning styles and methodologies.
- Experience measuring program effectiveness.
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