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copywriting ux ai conversational design virtual agents📋 Description
- Design and build consumer-facing Virtual Agents with Vonage AI Studio (no-code)
- Solve customer comms with voice/text conversational interfaces
- Collaborate with product/solutions/customer apps teams to ensure intelligent, intuitive conversations
- Write/refine conversation scripts reflecting each customer’s brand voice and tone
- Lead copywriting for new dialogue; adapt FAQs/SOPs; contribute to content library
- Develop prototypes, flows, and design artifacts to communicate ideas
- Work with engineering to assess use cases, contexts, and user intents
- Manage multiple projects and stakeholders; maintain design quality and UX
🎯 Requirements
- Native-level English proficiency (spoken and written)
- Excellent writing and verbal communication skills
- Strong interpersonal skills; ability to work in a global remote team
- Ability to learn new systems quickly; thrive in a fast-paced environment
- Strong analytical and problem-solving skills
- Ability to meet deadlines and manage multiple priorities
🎁 Benefits
- Competitive pay and benefits: discretionary time off, medical, dental, vision, and 401(k)
- Additional benefits discussed during the interview process
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