Design and build consumer-facing Virtual Agents using Vonage AI no-code Studio
Solve customer communication challenges using voice and text-based conversational interfaces
Collaborate with product, solutions, and customer applications teams to ensure conversations are intuitive
Write and refine conversation scripts reflecting each customer’s brand voice
Lead copywriting for new dialogue; adapt existing content (FAQs, SOPs)
Work closely with engineering and technical partners to assess use cases and user intents

🎯 Requirements

Native-level English proficiency (spoken and written)
Excellent writing and verbal communication
Strong interpersonal skills for global remote teams
Quick learner; adapt to fast-paced environment
Strong analytical and problem-solving skills
Ability to meet deadlines and manage multiple priorities

🎁 Benefits

Competitive pay and discretionary time off; additional benefits discussed in interview

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