Related skills
database google sheets excel google docs pivot tables📋 Description
- Provide technical expertise on database setup and portal config.
- Troubleshoot device and software issues via phone, chat, and email.
- Manage return/exchange processes and escalate concerns.
- Support global initiatives to protect customer data confidentiality.
- Collaborate with internal teams, partners, and customers to resolve issues.
- Communicate technical concepts in Italian and English.
🎯 Requirements
- 1-3 years of experience in customer service/support.
- Excellent verbal and written communication.
- Expert Excel skills with pivot tables and reports.
- Experience in a technical/engineering environment is a plus.
- Highly organized and able to manage multiple tasks.
- Technical competence using Google Suite for business.
🎁 Benefits
- Flexible hybrid working model.
- Great benefits package.
- Inclusive, collaborative culture.
- Growth opportunities at Geotab.
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