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cryptocurrency api zendesk trading discord📋 Description
- Respond to customer queries professionally per policy.
- Monitor Trollbox, Telegram, and other channels.
- Perform document checks per standard procedures.
- Escalate inquiries when necessary.
- Collaborate with internal partners across Asia, Europe and the Americas.
- Update FAQ/Solutions documentation and improve customer service.
🎯 Requirements
- Proficient in English and Russian.
- Trading experience.
- Experience resolving inquiries and basic tech support.
- Crypto, blockchain or trading knowledge a plus.
- Excellent communication and attention to detail.
- Strong troubleshooting and problem-solving.
🎁 Benefits
- Work from home to balance work and life.
- Paid holidays and leave.
- Team building and offsite events.
- Beyond Border Remote Working policy.
- Paid in fiat or crypto option.
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