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javascript html ai zendesk apis📋 Description
- Develop in-depth knowledge of the Klaviyo platform
- Provide high-quality product support via email and live chat
- Diagnose software issues and resolve escalated customer complaints
- Explain technical concepts in plain terms to users
- Document troubleshooting and resolution steps
- Transform workflows by placing AI at the center
🎯 Requirements
- Fluent English and Polish (written and spoken)
- 1+ year in a customer-facing role (SaaS/software)
- AI experience or interest; eager to learn new tools
- Excellent communication; clear and empathetic
- Comfortable in a high-volume, fast-paced env with KPIs
- Authorized to work in Ireland; flexible shifts (8-4, 9-5, 10-6)
🎁 Benefits
- Health, welfare, and wellbeing benefits
- Annual bonus plan and variable compensation
- Equity, sign-on payments, and other benefits
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