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crm saas customer service zendesk📋 Description
- Act as the voice of Fullscript across chat, email, and phone.
- Deliver friendly, clear support to users.
- Solve problems with empathy and accuracy.
- Learn and adapt to product updates and evolving expectations.
- Use internal tools (like Zendesk) to streamline support.
- Share insights to improve the platform.
🎯 Requirements
- You love helping people with exceptional service.
- Clear written and verbal communication.
- Detail-oriented with strong attention to details.
- Adaptable and eager to take on new challenges.
- Team player in a collaborative, fast-paced environment.
- Bonus: experience with Zendesk or other SaaS tools.
🎁 Benefits
- Flexible PTO—work-life balance matters.
- RRSP program and stock options.
- Premium benefits package including $2K for paramedical services.
- Discounts on Fullscript’s wellness catalog for you and family.
- Training and learning opportunities to support growth.
- Hybrid work flexibility—office, your way.
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