German-speaking Customer Support Specialist to provide high-quality customer support.
Handle queries and support requests, troubleshoot issues, resolve promptly.
Work across channels, log interactions, and collaborate with internal teams.
Solve problems in a structured environment to deliver strong customer experience.
Stay up to date with product features, updates, and known issues.

🎯 Requirements

1+ year in customer support or similar role.
Fluent in German; comfortable with English.
Strong written and verbal communication.
Follow processes and work in a structured environment.
Attention to detail with customer information.
Able to manage and prioritise tasks within timelines.

🎁 Benefits

Cision Group Pension Scheme
Life Assurance
Healthcare cash plan
Dental Insurance
Private Medical Insurance (directors and above)
Gym Subsidy

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