Customer Support Specialist - EMEA

Added
5 hours ago
Type
Full time
Salary
Salary not provided

Related skills

content creation customer support remote work event management webinar

πŸ“‹ Description

  • Support all users of the platform before, during, and after their event
  • Run webinars for event organizers and exhibitors
  • Help the event team create content for attendees, exhibitors and organizers
  • Provide online and/or onsite support for events throughout their duration

🎯 Requirements

  • Prior experience in customer service, support or project management
  • Experienced and/or interested in tech and events
  • Excellent interpersonal skills
  • Collaborative with the ability to work autonomously
  • Service-oriented & empathetic toward clients
  • Startup mindset - ready to learn, adapt and initiate quickly

🎁 Benefits

  • Remote-first policy with headquarters in Paris
  • Thriving startup with career growth opportunities
  • Generous Paid Time Off
  • Work-from-home budget for equipment
  • Co-working space budget to support remote work
  • Mental health care initiatives to support well-being
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