Related skills
crm intercom zendesk english hospitality📋 Description
- Provide top-tier support via phone, email, or chat.
- Resolve issues promptly to ensure customer satisfaction.
- Troubleshoot and solve general technical issues related to the Lodgify platform.
- Report customer feedback and issues to relevant teams and follow up as needed.
- Identify and document any software bugs or issues for continuous improvement.
🎯 Requirements
- Experience in technical customer support or a similar role.
- Strong communication skills in English, both verbal and written.
- Patience, attention to detail, and a logical approach to problem solving.
- Excellent troubleshooting skills with the ability to diagnose technical issues.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
- A positive attitude and a strong sense of responsibility.
🎁 Benefits
- The freedom to work from home any day that works for you.
- 25 working days of paid vacation and Jornada Intensiva in August.
- Top-notch Cigna health insurance covering travel, dental and mental health.
- Monthly €150 meals allowance + flexible remuneration up to 70%.
- Home-office setup allowance to create a productive workspace.
- Spanish classes provided.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!