Related skills
billing customer success onboarding payroll english📋 Description
- Ensure smooth onboarding for key accounts and ongoing support.
- Drive operational excellence and long-term satisfaction of strategic accounts.
- Scale CSS processes by designing guidelines to support onboarding.
- Train and onboard admins on Alan's product and workflows.
- Own admin support end-to-end for your portfolio (5-10 accounts).
- Manage complex conversations with admins with clarity and empathy.
🎯 Requirements
- Ownership and autonomy on missions.
- Growth mindset; learn fast.
- B2B customer-facing experience.
- Strong Dutch and English written and oral skills.
- Ability to train groups onsite when needed.
- Excellent problem-solving and organization.
🎁 Benefits
- Generous equity packages with permanent contracts.
- Flexible office options or full remote with gear provision.
- Top hardware: MacBook Pro and accessories.
- Flexible vacation policy and working hours.
- Comprehensive health insurance for you and children.
- Parental leave for new parents.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!