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communication crm ai customer experience problem solving📋 Description
- Build genuine connections with car sellers and dealers.
- Guide customers through Motorway platform to a smooth journey.
- Find creative solutions to challenges using initiative.
- Master our CRM systems for data accuracy and efficiency.
- Put customers first and improve their experience.
- Two roles: Dealer Support Specialist and Seller Support Specialist.
🎯 Requirements
- You genuinely enjoy helping people and build rapport.
- Natural communicator on phone, email, or chat.
- Detail-oriented and pride in your work.
- Quick learner who enjoys solving problems.
- Thrive in a collaborative team environment.
🎁 Benefits
- Flexible to work from home 1 day per week.
- Stock options to share in Motorway's growth.
- Pension scheme with NEST.
- Budget for books, courses, conferences.
- Comprehensive health insurance through BUPA (dental, fitness discounts).
- Cycle to work scheme.
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