Related skills
salesforce google sheets zendesk apis g-suite📋 Description
- Develop in-depth knowledge of Klaviyo platform
- Provide high-quality product support via email, chat, and phone
- Diagnose issues and resolve escalated customer complaints
- Help with non-technical questions (marketing, sales, ecommerce)
- Document troubleshooting and resolution steps
- Transform workflows with AI-driven improvements
🎯 Requirements
- Excellent written and verbal communication across channels
- Experience with Zendesk and Salesforce
- API usage and web/network concepts (DNS, IPs)
- Proficient with Microsoft Office, G-Suite, Google Sheets
- Knowledge of email marketing and ecommerce platforms
- AI experience or interest in adopting AI tools
🎁 Benefits
- Generous benefits package
- AI-focused learning and tooling access
- Opportunities for career growth
- Inclusive, collaborative culture
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