Develop in-depth knowledge of the Klaviyo platform
Provide high-quality product support via email, chat, and phone
Explain solutions to both technical and non-technical users across technologies
Diagnose issues and resolve escalated customer complaints using established processes
Document troubleshooting steps and resolutions
Transform workflows by leveraging AI to build smarter processes

🎯 Requirements

A thoughtful communicator across written and verbal channels
Passionate about creative problem solving for customers and end users
Self-motivated, eager to learn and thrive in a collaborative environment
Capable of adapting quickly to changing priorities
Experience with or able to quickly pick up: Zendesk, Salesforce, MS Office, G-Suite, Google Sheets
APIs, DNS, and networking concepts

🎁 Benefits

Generous benefits including health, welfare, and wellbeing programs
Equity, annual bonus plan, and sign-on payments
Career growth and AI tooling emphasis

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot