Related skills
saas intercom zendesk spanish english📋 Description
- Help travel organizers maximize use of the WeTravel platform.
- Resolve issues, answer questions, improve the help center.
- Collaborate with engineering, product, and sales teams.
- Remote-first role with autonomy, impact, and visibility.
🎯 Requirements
- 4+ years in customer support, SaaS or tech.
- Advanced English (C1+) and fluent Spanish.
- Experience with Intercom, Zendesk or similar tools.
- Strong communication, empathy, and problem-solving.
- Collaborate with engineers to investigate bugs.
- Self-motivated, organized, and independent; able to work autonomously.
🎁 Benefits
- Full-time fixed-term international contractor
- Unlimited paid time off
- Amsterdam HQ visit 2-4 weeks yearly
- Remote work up to 4 weeks per year
- Extensive paid family leave
- Two-week cross-functional onboarding
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