Customer Support Representative

📋 Description

• Manage high-volume inbound/outbound customer and pizzeria calls.
• Respond to emails using templates; provide Slice information.
• Full-time role with three shifts per week (afternoon/night), weekends/holidays.
• Work with the Customer Support team; decide on refunds or promo codes.

🎯 Requirements

• Excellent verbal and written English (min B2).
• Collaborate with team to solve problems.
• Eager to learn in a fast paced environment.
• Maintain strong knowledge of the Slice product.
• Outstanding communication and teamwork.
• Friendly, energetic and light hearted mindset.

🎁 Benefits

• One month paid training with a dedicated trainer.
• Career development focused company structure.
• Pizza Fridays.
• Wellbeing budget.
• Learning and Development program.