Deliver friendly, knowledgeable phone, email, and chat support to our customers
Guide customers through product features, troubleshooting, and best practices
Collaborate with Product, Success, and Engineering to surface feedback and resolve issues
Build trust through empathy, clear communication, and a touch of humor
Become a Skimmer expert — understand why it matters to pros

🎯 Requirements

A knack for clear, confident, and friendly communication
Experience in customer support, technical support, or billing support
Strong multitasking and prioritization — stay calm under pressure
Tech-savviness — quick with new tools and helping others
Availability to work Monday–Friday, 9:30am - 6:00PM CDT

🎁 Benefits

Competitive base pay + bonus potential
Medical, dental, and vision plans; premiums covered
401(k) with company match
Flexible PTO
Parental leave: 12 weeks birthing, 6 weeks partner
Remote work friendly

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