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slack hubspot intercom notion quickbooks online📋 Description
- Provide warm, expert phone/email/chat support
- Educate pros on software capabilities and troubleshooting
- Collaborate with Product, Success, and Engineering on solutions
- Build rapport with empathy and humor
- Grow into a Skimmer authority on the platform
- Help thousands of pool pros run their businesses more efficiently
🎯 Requirements
- Clear, confident, warm communication
- Experience delivering customer and technical support
- Knowledge of billing workflows and QuickBooks Online (plus)
- Able to juggle priorities under pressure
- Tech-savvy and eager to learn new tools
- Available Mon–Fri, 9:30 AM–6:00 PM CDT
🎁 Benefits
- Competitive base pay + bonus
- Health, dental, and vision plans (we cover premiums)
- 401(k) with company match
- Flexible PTO (min 10 days/year)
- 12 weeks parental leave; 6 weeks for partner
- Remote work-friendly with development budget
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