Related skills
communication customer service jira teamwork english📋 Description
- Handle customer requests via chats and ticketing systems.
- Assist customers with issues; analyze problems; provide solutions.
- Identify needs, clarify details, and research cases to resolve.
- Collaborate with teams to improve service processes.
- Maintain customer satisfaction by following standards and driving improvements.
🎯 Requirements
- Experience in customer support or equivalent role.
- Experience with chat-based support and ticketing tools.
- English at B2 level or higher (written and spoken).
- Call handling experience is a plus.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!