Lead Management & Outreach: Contact new and unreached leads via phone, text, and email.
Follow up persistently (often 3-9+ times) until appointment scheduled or status confirmed.
Schedule appointments promptly upon lead conversion.
Manage lead intake from automated Zapier integrations into Slack.
Customer Communications: Respond to questions with professionalism and product knowledge.
Serve as liaison between technicians, salespeople, and customers.

🎯 Requirements

English fluency with strong phone communication skills.
Phone-first mentality; prioritize calling over texting/emailing.
High energy and proactive; take ownership and follow up.
Comfortable with high-volume lead management and multi-tasking.
Full-time commitment (Mon–Fri); Saturday availability preferred.
Familiarity with CRM/scheduling tools; SDR or customer support background preferred.

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