Related skills
customer support email support live chat phone support credit checks📋 Description
- Role based in Sheffield City Centre office.
- Proactively progress referencing applications to KPIs.
- Support tenants to get their dream home by meeting targets.
- Provide high accuracy support via phone, live chat and email.
🎯 Requirements
- Experience in a highly targeted fast-moving contact centre desirable.
- Customer-centric mindset to identify customer needs.
- Great attention to detail and identify inconsistencies.
- Experience with credit or ID checks in lettings is a plus.
- Organised with strong prioritisation skills.
🎁 Benefits
- Great Place to Work - certified.
- Bi-weekly coaching with Sanctus for wellbeing.
- 25 days holiday plus bank holidays, up to 32 days.
- 3 months fully-paid time off for new arrivals.
- Energetic, sociable team with collaborative culture.
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