Customer Support Executive - Sheffield (Hybrid)

Added
less than a minute ago
Type
Full time
Salary
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Related skills

reporting customer service email phone

๐Ÿ“‹ Description

  • Pro actively progress referencing applications to KPI targets.
  • Generate reports for customers in line with KPI measurements.
  • Help tenants reach their dream home by meeting/exceeding targets.
  • Professionally support customers with high accuracy via phone, live chat and email.

๐ŸŽฏ Requirements

  • Previous experience in a highly targeted and fast-moving contact centre.
  • Customer centric mindset to identify customer needs.
  • Great attention to detail and identify inconsistencies.
  • Experience in credit or ID checks or lettings industry would be great.
  • Super organised and able to prioritise effectively.

๐ŸŽ Benefits

  • Grow with Goodlord: Great Place to Work certified.
  • Bi-weekly coaching with Sanctus for mental health.
  • 25 days holiday plus UK Bank holidays up to 32 days.
  • 3 months fully-paid time off to welcome new arrivals.
  • Energetic, sociable team focused on making a difference.
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