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customer service onboarding experian credit_checkπ Description
- Proactively progress referencing applications and generate KPI reports
- Help tenants get their dream home by meeting targets
- Support customers with high accuracy via phone, live chat, and email
- Fully remote with quarterly travel to London or Sheffield offices
π― Requirements
- Experience in a highly targeted, fast-moving contact centre (desirable)
- Customer-centric mindset with the ability to identify customer needs
- Excellent attention to detail and accuracy
- Experience with credit or ID checks or lettings industry (nice to have)
π Benefits
- Great Place to Work certified; development fund available
- Bi-weekly coaching with Sanctus for wellbeing
- 25 days holiday plus UK Bank Holidays, up to 32
- 3 months fully-paid time off for new arrivals
- Supportive, sociable team focused on making a difference
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