Customer Support Executive Part Time - Remote

Added
12 days ago
Type
Part time
Salary
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Related skills

customer service onboarding experian credit_check

πŸ“‹ Description

  • Proactively progress referencing applications and generate KPI reports
  • Help tenants get their dream home by meeting targets
  • Support customers with high accuracy via phone, live chat, and email
  • Fully remote with quarterly travel to London or Sheffield offices

🎯 Requirements

  • Experience in a highly targeted, fast-moving contact centre (desirable)
  • Customer-centric mindset with the ability to identify customer needs
  • Excellent attention to detail and accuracy
  • Experience with credit or ID checks or lettings industry (nice to have)

🎁 Benefits

  • Great Place to Work certified; development fund available
  • Bi-weekly coaching with Sanctus for wellbeing
  • 25 days holiday plus UK Bank Holidays, up to 32
  • 3 months fully-paid time off for new arrivals
  • Supportive, sociable team focused on making a difference
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