Related skills
datadog azure docker linux aws📋 Description
- Provide in-depth technical support for Celonis Platform issues.
- Drive and resolve complex tickets per ITSM processes.
- Qualify problems for close collaboration with Development and Product.
- Lead RCA cycles to improve the Support knowledge base.
- Contribute to CSI cycles and Celonis Support initiatives.
- Participate in 24x7 Support model.
🎯 Requirements
- IT/CS/Engineering degree or equivalent.
- Experience as Technical Support Engineer handling complex issues.
- Strong Linux/Unix knowledge.
- Knowledge of Docker, Kubernetes, Datadog, Python, Java.
- Experience with SQL databases.
- AWS and/or Azure experience.
🎁 Benefits
- Pioneer Innovation: Work with leading process mining tech.
- Accelerate Growth: Career paths, learning program, mentorship.
- Receive Exceptional Benefits: PTO, hybrid work, RSUs, parental leave.
- Prioritize Well-being: Gym subsidies, counseling, well-being programs.
- Connect and Belong: Inclusion and belonging programs.
- Make Meaningful Impact: Values-driven company.
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