Related skills
github bigquery redshift snowflake sql📋 Description
- Provide virtual technical support to customers and partners.
- Collaborate with customers and stakeholders for swift issue resolution.
- Investigate and troubleshoot issues using logs and tools.
- Work with Dev team to identify and resolve bugs affecting customers.
- Become SME on Fivetran API Connectors and related tech.
- Document solutions in knowledge base and share with the team.
🎯 Requirements
- 2+ years of relevant professional experience
- Strong customer advocacy via email and calls
- Excellent English written and verbal communication
- Troubleshooting APIs: requests, responses, errors
- Basic networking (TCP/IP) and SQL/NoSQL databases
- Experience with data warehouses: Snowflake, Databricks, BigQuery, Redshift
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO and sick time
- RSU stock grants
- Professional development opportunities
- Team-building activities and virtual happy hours
- Monthly cell phone stipend
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