Related skills
customer support salesforce microsoft excel microsoft word salesforce.com📋 Description
- Troubleshoot product and service issues to resolution
- Understand customer configurations and Conga-Salesforce use
- Communicate best practices to optimize the application
- Act as escalation point for product and service issues
- Help configure Conga SaaS for customers and partners
- Maintain accurate Salesforce data for reporting
🎯 Requirements
- Bilingual in French and English (written & spoken)
- Strong written and verbal communication
- Experience with Salesforce
- Proficiency in Microsoft Word and Excel
- Analytical, troubleshooting, problem-solving skills
- Bachelor's degree or equivalent experience
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