Related skills
datadog linux aws postgresql sql📋 Description
- Monitor alerts, queues, and systems for stability
- Handle tickets and incidents per SLAs
- Troubleshoot using logs, metrics, and system tools
- Investigate root causes and contribute fixes
- Manage incident communications with updates
- Seek automation opportunities to improve toil
🎯 Requirements
- SQL and PostgreSQL knowledge; Linux/CLI
- APIs and tools: Postman, AWS, Datadog
- Analyze logs, metrics, and behavior to diagnose issues
- Structured troubleshooting with incomplete information
- Excellent written and spoken English
- 2–4 years in technical support or similar
🎁 Benefits
- Remote work with follow-the-sun model
- Global, diverse fintech team
- Growth into advanced technical support
- Equal opportunity, inclusive culture
- AI-driven tooling and automation initiatives
- Work across payments platform in 60+ countries
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